Backup contactos, photos, videos, sms messages and call logs from Cloudfone Excite 500q

Cloudfone Excite 500q

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Cloudfone Excite 500q is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

cloudfone excite 500q: excite 500q/hexing82_wet_jb5 (mt6582/hexing82_wet_jb5)

Confirmed versions

Android 4.2 Jelly Bean
jdq39 (unknown/unknown)

Android versions running on Cloudfone Excite 500q

PhoneCopy for Android app supports various Android versions. Our users synchronized their Cloudfone Excite 500q running Android 4.2 Jelly Bean (100.00%).

Text guideline - How to backup

From Cloudfone Excite 500q

Las instrucciones no han sido trducidas a su lengua.
If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

En el caso de problemas con la sincronización, contacte con nosotros.

To Cloudfone Excite 500q

Las instrucciones no han sido trducidas a su lengua.
If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

En el caso de problemas con la sincronización, contacte con nosotros.

Comentarios de usuarios

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  • Hello!

    Phonecopy App on Android phone sees only Phone contacts and Google Account contacts. But if the phone has Exchange Account (and contacts), Phonecopy App does not see this account and cannot add it as source of data (contacts).
    comsync, 8/7/22
    • Hello, answered via private email. PhoneCopy support team, 11/7/22
See whole discussion