Backup HTC Rezound ADR6425 with PhoneCopy

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• Hi, I think I have sucessful sync with PhoneCopy already, but after that my phone show "your phone contacts has been synchronized with your phonecopy" and "hint:do not forget to correctly setup visiblility of your contacts in your contacts application". The problem is in the homepage of website phonecopy.com show "contacts:138 created" but when I click into it "all contacts" it is all empty inside, is it any step I haven't done yet or it couse of other problem? appreciate for your answer, thanks. bigworld, 14/06/13
  • Hello,
    Your sync was successful, but the problem is, that you probably used an "account to sync" which does not provide us full informations about your contacts.
    
    Please try another "account to sync" for synchronize of your contacts.
    
    If you don't know which "account to sync" to use, you can try an app PhoneCopyDebug.
    This app shows grouped contacts by their accounts.
    
    If you want to use PhoneCopyDebug please follow these steps:
    
    1. Download and install the PhoneCopyDebug app from http://www.phonecopy.com/android/download/PhoneCopyDebug.apk
    2. Start the app and find where are contacts you want to sync (account name is the big bold title).
    3. If you still don't know which account to use, please send us list of all account names you found in "Account to sync" dropdown list in PhoneCopy app and all account names you found in PhoneCopyDebug (either here into the discussion or by email to support@phonecopy.com).
    
    Please give us your feedback if these informations were useful. Equipo de apoyo de PhoneCopy, 17/06/13
• HI everyone. I syncronized all my contacts from my old samsung galaxy ace thanks to your GREAT app. Now I have to move them to my new iphone 4S. How can I do that?
  Why weren't the sms copied too? Is there a way to do that?
  Chhers emmalu87, 12/06/13
  • Hi. You need to download PhoneCopy App to your iPhone and log in as existing user. Then press Synchronize button and your contacts will be transferred. Support for SMS on android will be launched soon but iPhone doesn't have API interface and no any application can access it anyway. Equipo de apoyo de PhoneCopy, 12/06/13
• I have deleted all phone contacts by mistake, how to take that back as you know its much essential & i am also not having backup bm.harshavardhana, 12/06/13
  • Any deleted contacts can be found in Deleted Contacts folder of your PhoneCopy.com profile. You can restore it to current list and on next sync you will get it back to your phone. Equipo de apoyo de PhoneCopy, 12/06/13
    • Hi, But befor this i have not sync the contacts in phone copy.
      pls advice....
      bm.harshavardhana, 13/06/13
      • Sorry in such as case there is not way to get it back. Equipo de apoyo de PhoneCopy, 13/06/13
• how to take a screen shot in intex aqua wonder i am not able to get it any where but i hope here i would get it rodie.rahul, 12/06/13
  • Sorry PhoneCopy.com is service for contact backup, we can't provide technical support for your phone. Please check internet discussions Equipo de apoyo de PhoneCopy, 12/06/13
• I would like to transfer the contacts (People) from the SIM card in my HTC Desire S to the SIM card in my new Samsung, but am falling over on step 1! When I try to synchronise my HTC and it asks me what account I want to sync, it says that there are 0 contacts in People. (I have the free version of the app.) Any ideas? brmks1, 04/06/13
• Hi, I want to sync my contacts from my older non android phone on my recent android phones. I can get the contacts from older phones to phonecopy easily, however I DO NOT want it to mix these contacts with my gmail contacts. I do not want to have anything to do with gmail contacts in my phonebook as they are messy and not phone numbers but all sorts of email etc. How can I used phonecopy to sync only my phonebook contacts (and not google contacts) across android devices. kaboooooom, 04/06/13
• All i want to know is once i have synchronized the data on my phone, can i delete the app?
  and if i do delete the app will it remove all my contacts from my phone as well? junaidkhatri, 03/06/13
  • You can delete app and your contacts will remain stored in your android phone Equipo de apoyo de PhoneCopy, 03/06/13
• hi there can you please help me ,im trying to get in to my tablet,my kids have put in the wrong pattern code now im blocked out .my user name from my gmail account is not working aswell if i try to unlock it with that,i got a modecom freetab9701 pls advise thanks tashreeq, 02/06/13
  • PhoneCopy can help you with PhoneCopy application only. Sorry. Equipo de apoyo de PhoneCopy, 03/06/13
• I can't send my backed up contacts in ohonecopy to my phone samsung s3..what should i do?
  hemantchhangani, 25/05/13
  • Donwload PhoneCopy.apk then log in as existing user and synchronize. Equipo de apoyo de PhoneCopy, 26/05/13
    • When I Synchronize from my Samsung S3 - PhoneCopy application asks me for an android account to synch with (gmail, facebook, samsung, etc.) but never enables me to synchronize with the device contacts!
      In other words I want to copy my contacts from your server to my phone itself not to other android accounts aimostafa, 03/06/13
      • Hello,
        
        Gmail, Facebook and others are registered in your device as contact accounts. However it seems that the “device contacts” storage is not registered in your device.
        
        For this case we have created an app, which shows contacts with their accounts. With this tool you can find the name of the account representing your “device contacts” storage.
        
        Please follow these steps:
        
        1. Create a contact in the “device contacts” storage and name it, for instance “!TestContact”.
        2. Download and install the PhoneCopyDebug app from http://www.phonecopy.com/android/download/PhoneCopyDebug.apk
        3. Start the app and find where the created contact is stored (It is the big bold title).
        4. Send us the account name you found (either here into the discussion or by email to support@phonecopy.com).
        
        When we will know the account of your “device contacts” storage, we can help you. Equipo de apoyo de PhoneCopy, 12/06/13
• I Have Dell Phone XCD35 Android 2.2.2 and my problems is that sync gives error Out of memory. mrajalko, 22/05/13
  • Hello,
    what version of PhoneCopy are you using? Equipo de apoyo de PhoneCopy, 30/05/13
    • version 2.0.11 mrajalko, 30/05/13
      • Hello,
        
        To debug this issue we will need logs from your phone.
        
        Please follow these steps:
        
        1. Download and install the android app PhoneCopy once again
        2. Install application SendLog from android market
        3. Run the Phonecopy android application and after it fails run the SendLog
        4. Select format "time" and send us the log to support@phonecopy.com Equipo de apoyo de PhoneCopy, ayer
• cannot login to my account of phone copy in samung galaxy 3 mini. when i type user name and password, "Anroid account to sync" can not / does not fill. Then i pres login, but it stays on same page. zeeshan.suboor, 09/05/13
  • Hello,
    the list box "Android account to sync:" does not contain any value because you have no account with contacts on your phone. To synchronize with PhoneCopy app, you need an account with contacts. Equipo de apoyo de PhoneCopy, 14/05/13
• Hello,
  Can you please inform how to set up phonecopy in my Sony Xperia Z . I want step by step set up process to sync contacts from my phonecopy account. mukunda, 07/05/13
  • Please follow our guide https://www.phonecopy.com/en/pages/how_to_backup_contacts_from_android
    The only difference is you will log in as Existing user using your current username and password and will NOT Create new account. Equipo de apoyo de PhoneCopy, 07/05/13
• Samsung Galaxy Young GT S6312 is not listed - pls include
  Binu binu777, 05/05/13
  • Just added. Thank you for notification. Equipo de apoyo de PhoneCopy, 06/05/13
• How to transfer contacts from phonecopy.com to my android? I made factory reset on my phone and now I need to get my contacts back in. Can't find solution. :( eliiza, 28/04/13
  • Can I ask you you did this, Eliiza? I have the same question (want to get contacts from phonecopy to my android phone!)
    
    Thanks so much!!
    
    Pete pwilson2169, 05/05/13
    • Please follow https://www.phonecopy.com/en/pages/how_to_backup_contacts_from_android
      The only difference will be that you have to log in as Existing user. Then press synchronize button. Equipo de apoyo de PhoneCopy, 06/05/13
  • I found, how to do it. Silly me.. Just synchronized 2x.. eliiza, 28/04/13
• Feature request - Please allow bulk change multiple contacts to a group in one go via checkbox + "more actions". abssorb, 23/04/13
  • Never mind, found similar by clicking the "show" button. Maybe the FAQ could include this? abssorb, 23/04/13
• Need to ignore Contacts Without Phone Numbers. Google sync on android includes all contacts, including gmail contacts. Default gmail adds a contact entry for anyone you email (unless you turn this off in gmail). So for most users, there will be 100+ email only contacts which makes a mess of the phonecopy list. abssorb, 23/04/13
• how to backup my sms from android mobile to my pc daisy6186, 20/04/13
  • Sorry, we are preparing such as solution but currently we support only contact synchronization. Equipo de apoyo de PhoneCopy, 20/04/13
    • I'd also be interested to hear once you have a solution in place for the copying of ALL contacts on Android. Ideally, it's best if Phonecopy only copies those contacts that have a telephone number nickadams, 08/05/13
      • You can synchronize all the contacts from Android when you will select different databases which contain your contacts in android. Then you can filter contacts with numbers to manage it separately from all other contacts. Equipo de apoyo de PhoneCopy, 09/05/13
• How to backup my phone contacts from Android Mobile
  sujay1986, 19/03/13
  • Please check: https://www.phonecopy.com/en/pages/how_to_backup_contacts_from_android Equipo de apoyo de PhoneCopy, 19/03/13
• do you gise sync pictuers? madileelee, 12/03/13
  • Only pictures which are part of contacts Equipo de apoyo de PhoneCopy, 12/03/13
• Hi, I have lost all my contacts on my HTC Sensation XE device.
  I need to sync contacts saved on Phonecopy to my device, but when I'm syncing, all the contacts on Phonecopy are getting deleted.
  How can I activate 2-way sync & how can i export contacts from Phonecopy to .csv file ? badboyzab18, 26/02/13
  • When you will restore your contacts from Deleted Contacts folder you will get it synchronized back to your HTC on next sync. Equipo de apoyo de PhoneCopy, 26/02/13
    • Thanks a lot.....it helped.. badboyzab18, 27/02/13
• Phonecopy is a big problem,,,no body can synchronize a contacts,,,what happen? rafa2013, 22/02/13
  • Hi, sorry but we have thousands of successfull synchronizations each single day. You can't tell "no body can synchronize a contacts" or "PhoneCopy is a big problem". I expect it is your local problem. You synchronized one your device yeasterday and another more than week ago. Please check our guide for android: https://www.phonecopy.com/en/pages/how_to_backup_contacts_from_android Equipo de apoyo de PhoneCopy, 23/02/13
• Please help! I am having trouble with synchronization FROM my lg-c660 phone to phonecopy.com. It starts fine then stalls at "waiting for server 61.64%". Then after several minutes it says "sync failed - internal server error". I have tried both the beta v116 and v112. Same problem with both. I am running Android 2.3.3
  emunahyuka, 16/02/13
  • we have sent you an email Equipo de apoyo de PhoneCopy, 19/02/13
• Is there a way for me to export my contacts, notes and calendars to excel or someother format? pradeepall4u, 05/02/13
  • I mean from PhoneCopy to excel pradeepall4u, 05/02/13
    • Ignore.. I found it.. sorry for the trouble pradeepall4u, 05/02/13
• I have an iphone4s. I am planning to move all the contacts on my 4s to a Nexus4. I haven't gotten a Nexus 4 yet, are there any precautions i need to take? Will it be good if i just sync contacts from my iphone using this app? sriharishr, 04/02/13
  • You can do it now but you can do it later as well. PhoneCopy for iPhone will store your contacts to PhoneCopy.com then you can manage it edit details etc. and when you will get Nexus you will use PhoneCopy for android to get contacts to new phone Equipo de apoyo de PhoneCopy, 05/02/13
• i have done evrything rite..bt while initialising the server sync it gets stucks on initialising...whats d prob with it..i cant understand chandar93, 03/02/13
  • To help you we need more information about the problem. Please contact our support Equipo de apoyo de PhoneCopy, 04/02/13
• how i restore my phone from phonecopy
  chandelshameer1906, 31/01/13
  • If you restore any deleted contacts from Deleted Contacts folder to active list, you will get all restored contacts to your phone on next sync. Equipo de apoyo de PhoneCopy, 04/02/13
• I'm trying to sync from phonecopy to my motorola photon. How an I do this? mbailey2011, 23/01/13
  • Please follow second part of following guide: http://www.howtotransfercontacts.com/from_Android_to_Android Equipo de apoyo de PhoneCopy, 23/01/13
• good saksit280, 22/01/13
• How to transfer the contacts from Phonecopy account into samsung galaxy S III?
  can you explain please.
  thanks
  hdahir2, 21/01/13
  • Please follow second part of following guide: http://www.howtotransfercontacts.com/from_Android_to_Android Equipo de apoyo de PhoneCopy, 23/01/13
• How tansfer contacts from phonecopy to huawei ideos x3 ? attilar1918, 04/01/13
  • Hi, use PhoneCopy for Android and log in as existing user. Equipo de apoyo de PhoneCopy, 05/01/13
    • Hi,
      
      I am in my account, i can make synchronization from device to account, but i cannot make synchrionization from account to device. attilar1918, 07/01/13
      • Our logs shows that contacts have been downloaded into the default contact provider in your device.
        
        Try to check your contact app in the phone settings for providers it displays. Otherwise you can select different contact provider for sync in the PhoneCopy application settings. Equipo de apoyo de PhoneCopy, 08/01/13
• karbobnn A21 is not listed in your list for sync. Pls make it available.
  
  thanks & Rgds,
  
  Vineeta viny2, 15/12/12
  • Hi but it still works as it is android 4 phone. Please try https://www.phonecopy.com/en/pages/how_to_backup_contacts_from_android Equipo de apoyo de PhoneCopy, 15/12/12