Backup contacts, photos, videos, sms messages and call logs from Motorola Moto E5 Plus

Motorola Moto E5 Plus

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Motorola Moto E5 Plus is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

moto e5 plus: ahannah/ahannah (qcom/msm8937)
moto e5 plus: hannah_sprint/hannah (qcom/msm8937)
moto e5 plus: hannah_t/hannah (qcom/msm8937)
moto e5 plus: rhannah/rhannah (qcom/msm8937)
moto e5 plus: rhannah_dteu/rhannah (qcom/msm8937)

Confirmed versions

Android 8.0 Oreo
opps27.91-179-9-14 (m8917_35.45.05.99r hannah_emeadsds_cust/0xbe4f)
opps27.91-179-8-16 (m8917_35.45.05.99r hannah_emeadsds_cust/0xbe4f)
opps27.91-179-8-16 (unknown/0xbf55)
opps27.91-179-8-16 (unknown/0xbe4f)
opps27.91-179-4 (unknown/0xbf55)
opps27.91-179-4 (unknown/0xbe4f)
opps27.91-179-2 (m8937_26.30.05.75r hannah_apdsds_cust/0xbf55)
opps27.91-179-2 (unknown/0xbe4f)
opp27.91-179 (unknown/0xbe4f)
ocp27.91-150-11 (m8940tmo_34.26.11.76z hannah_na_tmo_cust/0xbfc8)
ocps27.91-150-11-12 (unknown/0xbfc8)
ocps27.91-150-11-4 (m8940tmo_34.26.11.76z hannah_na_tmo_cust/0xbfc8)
ocps27.91-150-11-4 (unknown/0xbfc8)
ocps27.91-150-11-2 (m8940tmo_34.26.11.76z hannah_na_tmo_cust/0xbfc8)
ocps27.91-150-11-2 (unknown/0xbfc8)
ocps27.91-150-9-2 (m8940tmo_32.22.11.68r hannah_na_tmo_cust/0xbfc8)
ocp27.91-150-8 (unknown/0xbfc8)
ocps27.91-150-4 (m8940tmo_21.11.11.63r hannah_na_tmo_cust/0xbfc8)
ocps27.91-150-4 (unknown/0xbfc8)
ocp27.91-150 (unknown/0xbfc8)
opp27.91-122 (m8937_21.24.05.68r hannah_apdsds_cust/0xbf52)
opps27.91-122-3 (m8937_21.24.05.68r hannah_apdsds_cust/0xbf52)
opps27.91-122-3 (unknown/0xbf52)
opp27.91-122 (unknown/0xbf52)
ocp27.91-51-4 (unknown/0xbfc3)
ocps27.91-51-3-3 (unknown/0xbfc3)
ocp27.91-51-3 (unknown/0xbfc3)
ocps27.91-32-15-18 (unknown/0xbfc2)
opp27.91-25 (m8937_06.10.05.43r hannah_apdsds_cust/0xbf48)
opp27.91-25 (unknown/0xbf48)

News

21/12/2022
Motorola Moto E5 Plus phone was synchronized by PhoneCopy user in Czechia. His contacts and sms messages were transferred.
10/09/2020
We just got first user of Motorola Moto E5 Plus in Romania! Someone just backed up his contacts from a new phone.
11/02/2020
Someone just used PhoneCopy for backup of Motorola Moto E5 Plus in country India. His contacts were backed up.
05/02/2020
User from United States has synchronized contacts with his phone.

Android versions running on Motorola Moto E5 Plus

PhoneCopy for Android app supports various Android versions. Our users synchronized their Motorola Moto E5 Plus running Android 8.0 Oreo (100.00%).

Motorola Moto E5 Plus users around the world

According to our statistics, PhoneCopy users use Motorola Moto E5 Plus for data backup in countries United States (Estados Unidos, États-Unis, ‘Amelika Hui Pū ‘ia) - 77.08%, Czechia (Czech Republic, Česká republika) - 18.75%, India (Bharôt, ভাৰত, ভারত, Bhārat, ભારત, भारत, Bhārata, ಭಾರತ, Bhāratam, ഭാരതം, Bharôtô, ଭାରତ, ਭਾਰਤ, भारतम्, Bārata, பாரதம், Bhāratadēsam, భారత దేశం) - 2.08%, Romania (România) - 2.08%.

Following heat map illustrates share between users around the world synchronizing their Motorola Moto E5 Plus using PhoneCopy.

Text guideline - How to backup

From Motorola Moto E5 Plus

If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To Motorola Moto E5 Plus

If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

User comments

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  • I am using the free edition, to only sync my Contacts. I had more than 500 contacts on my phone device, and as a New Year's resolution, I decided to delete most numbers that I would never use. I backed up/exported the necessary information and succeeded to fall below 500.

    But on Phonecopy on the cloud there is a different amount of Contacts, much more than 600. On the app I see that it recognizes that I do have less than 500 contacts on my device.

    But of course it does not sync. What do I have to do to make this work?
    kanoyati, 03/01/2024
    • Hello,
      the number of contacts online is what matters. So please remove unnecessary contacts on the web. After that, the synchronization will be allowed again.
      PhoneCopy support team, 03/01/2024
      • So, though I did all the cleanup locally in my phone's contacts, and though the App DOES see the local number as less than 500 it will not initiate uploading the information as for the deletions? Because if it replicated the deletions, then there would not be a sync problem. kanoyati, 03/01/2024
        • Hello,
          the limit works this way. It is stated in the email user receives when the limit is exceeded.
          PhoneCopy support team, 04/01/2024
          • I realize the limitation of the platform, and since it is not capable of synchronizing in the traditional technical meaning of the term, could you suggest a workaround?

            Perhaps if I deleted my account, removed my app and started over in a suggested sequence so that my less than 500 contacts would be then uploaded?
            kanoyati, 04/03/2024
            • If you have blocked an account because of exceeding limits, you just need to delete some contacts on the server to fit the limit of 500 and your account will be unlocked. PhoneCopy support team, 04/03/2024
              • there is much overhead to re-do the same thing I already did locally a few months ago.

                Do you think, considering all I have previously mentioned, that there is a different work-around to the platform not being able to two-say sync the information?
                kanoyati, 04/03/2024
                • It seems we are discussing several contacts which have to be deleted from your online profile to make it free again. We explained to you that contacts online are what matters. If you don't want to follow our recommendation you can delete the whole account and create it as a new profile with the number of contacts stored in your mobile phone. PhoneCopy support team, 04/03/2024
See whole discussion