Backup contacts, calendar and tasks from Motorola U9

Motorola U9
Screenshot guideFrom deviceTo device
Motorola U9 Screenshot guide not available Screenshot guide not available
Motorola U9 is supported on PhoneCopy. Please note that following settings may little vary depending on the firmware version.
  • contact synchronization
  • calendar synchronization
  • task synchronization
  • note synchronization
  • sms backup
  • sync via wifi
  • automatic sync

Text guideline - How to backup

With Motorola U9

  1. Press Main Menu - Office Tools - Sync.
  2. Choose New Partner - SyncML - Mobile Sync and configure given fields.
    ▼ hide fields
    • Partner Name: Write PhoneCopy.
    • Server Address: Write http://www.phonecopy.com/sync
    • Username: your username
    • Password: your password
    • Data Connection: Choose Internet.
  3. Press Next.
  4. If you want to synchronize your contacts, choose Contacts and write contacts into the Data Path.
  5. If you want to synchronize your events from calendar, choose Calendar Events and write calendar into the Data Path.
  6. If you want to synchronize your tasks, choose Tasks and write tasks into the Data Path .
  7. Press Next. Your phone will automatically test your connection with PhoneCopy.
  8. Choose First sync and now you can synchronize your data with PhoneCopy anytime you want by choosing the PhoneCopy in the list of synchronization partners.

And now please, assign your phone to your PhoneCopy account.

In the case of problems with synchronization, please contact us.

User comments

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  • New phone is good news (the phone) and bad news (not listed as supported device): Motorola Moto G4 Plus.

    Android version: 6.0.1 (Marshmallow)

    Overriding questions:
    Any chance this phone will be supported soon, or will I have to switch my text backup app?

    Will the recent version of PhoneCopy also back up multimedia text messages with photos?
    michaeljalloy, yesterday
  • Is there any way to get an sms sync WITHOUT having to set phonecopy as default msg? Or is there a way to do this automatically before the sync and turn it back off afterwards? I have used a geosync at my home for years but now it all has to be done manually. ncrahvin, yesterday
    • Since Android KitKat (4.4) release, only the default SMS application can write and delete SMS on your phone. Unfortunately, there is no way to do it automatically (in the background) without user intervention. It's Android OS limitations, and it requires user action. PhoneCopy can not be used as a full-time default SMS app, because this is not its primary focus.

      When PhoneCopy is not as default sms app and performs synchronization of SMS it can not work with these sms, synchronizations will fail and no changes will be performed.
      PhoneCopy support team, yesterday
  • Dear admin, I tried to sync but it indicates "connection error"? I tested connection by web browsing it works properly. What should I do? Please guide me! 0916072780, 04/06/2016
    • Hi, please check if you are not using WAP connection which works for web but doesn't work for other services. We recommend to use type "Internet" or "GPRS". PhoneCopy support team, 05/06/2016
  • When I try to synchronise my phone, PhoneCopy gives me a message "no internet connection". The phone does have internet connection on other apps. What is wrong?
    Motorola Moto G, Android 4.4.4
    paddymcginty2, 24/03/2016
    • Answered via private mail. PhoneCopy support team, 12/04/2016
  • I use motorola motox XT1033. For reasons unknown I have never been able to synchronize my contacts from that phone to Phone copy. The synchronizing process get terminated at about 93% every time. Is there anyway I can get that sorted. The trouble has persisted for almost 6 months now. It defeats the purpose of me signing up with phone copy. Any help is highly appreciated. vivekmari, 05/11/2014
    • The problem is probably caused by changes in new Android OS 4.4 KitKat (your version is 4.4.4).

      Since this release (KitKat) you have to set a default messaging (sms) app for your phone and any other (non default) app can't manage SMS in your phone (create new or delete sms).

      In your case, sync fails at the moment when trying to create SMS messages from server in your phone. PhoneCopy is not the default sms app in that moment, therefore it can't create any sms (in your phone).

      It looks like, that you canceled or ignored the dialogue"Change messaging app" without set PhoneCopy as default messaging app before sync.

      If you have a phone with Android KitKat OS, you have to set PhoneCopy as default messaging app before sync, to get your SMS from server to your device.

      PhoneCopy invokes this dialogue automatically when is needed (everytime when need to get sms to phone) and after sync is this dialogue invoked again to set previous default messaging app.

      PhoneCopy need to be set as default only for time of sync.
      PhoneCopy support team, 05/11/2014
  • how to restore contact in new phone sachinguleria, 12/06/2014
    • I expect it is an android phone. Then you need to download PhoneCopy application from Google Play and log in as existing user using your username and password. Then you will get contacts synchronized to your new phone. PhoneCopy support team, 13/06/2014
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