Backup contactos, calendário and tareas from Alcatel Idol 4 Pro

Alcatel Idol 4 Pro

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • calendar synchronization
  • task synchronization
  • automatic sync

Alcatel Idol 4 Pro is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Text guideline - How to backup

From Alcatel Idol 4 Pro

Las instrucciones no han sido trducidas a su lengua.
PhoneCopy application can be used only for exporting contacts from your phone. If you need to transfer contacts from PhoneCopy to your device, please use following screenshot guide.
  1. Download PhoneCopy application from Windowsphone.com
  2. Open PhoneCopy application.
  3. Fill in Username and Password.
  4. Press Export to phonecopy.com.

Your contacts were copied to PhoneCopy.com server.

You can see synchronized contacts on the www.phonecopy.com.

If you need more help, visit our step by step screenshot guide.

En el caso de problemas con la sincronización, contacte con nosotros.

To Alcatel Idol 4 Pro

Las instrucciones no han sido trducidas a su lengua.
  1. Press Settings - Accounts.
  2. Press Add an account.
  3. Choose Exchange.
  4. Fill your_username@www.phonecopy.com into Email address.
  5. Press Next.
  6. Fill in your account details.
    ▼ hide fields
    • Email address: your_username@www.phonecopy.com
    • Password: your_password
  7. Press Next.
  8. Select the data to be synchronized:
    ▼ hide fields
    • Emails: no
    • Contacts: yes
    • Calendar: yes
  9. Pres Done.

En el caso de problemas con la sincronización, contacte con nosotros.

Comentarios de usuarios

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  • Oppo A7
    My phone has 96,486 SMS that has to be backed up but the process keeps terminating due to "internet connection lost". My fiber internet access is quite stable so I don't think disruption is the cause. Is there a way I can back up the sms in parts?
    mebacal1960, 19/10/20
    • Hello, 96,486 is really big count of SMS. It is possible that the processing of such a number of items takes a long time and it is possible that server terminate the communication due to a long time without response from the device.

      We are curently working on optimalization of application, which may solve issue like yours. We will release new version of app asap, within a few days at the latest. We will contact you. Please, be patient.

      Thank you
      PhoneCopy support team, 20/10/20
      • Hello,

        we developed a promised new beta version (3.4.3) of app. This optimized version should solve your reported issue. Please, download and install new version and try to sync again with it.

        I recommend, plug in charger during sync, because sync of big count of items take long time and it is possible that Android system will try to limit the app due to battery life.
        Download link: https://www.phonecopy.com/android/download/phonecopy.apk

        Please, send us feedback, if it works now or not.

        Thank you for your patience and cooperation.
        PhoneCopy support team, 22/10/20
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