Backup контакты, photos, videos, sms messages and call logs from Samsung Galaxy A5 SM-A500Y

Samsung Galaxy A5 SM-A500Y

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Samsung Galaxy A5 SM-A500Y is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

sm-a500y: a5ultedv/a5ulte (qcom/msm8916)

Confirmed versions

Android 6.0 Marshmallow
mmb29m (unknown/a500ydvs1cqc2)
mmb29m (unknown/a500ydvu1cpk1)
Android 5.0 Lollipop
lrx22g (unknown/a500ydvu1bol1)
lrx22g (unknown/a500ydvu1bok1)
Android 4.4 KitKat
ktu84p (unknown/a500ydvu1aoa5)
ktu84p (unknown/a500ydvu1aod1)

Android versions running on Samsung Galaxy A5 SM-A500Y

PhoneCopy for Android app supports various Android versions. Our users synchronized their Samsung Galaxy A5 SM-A500Y running Android 4.4 KitKat (57.89%), Android 5.0 Lollipop (31.58%), Android 6.0 Marshmallow (10.53%).

Android versions on Samsung Galaxy A5 SM-A500Y

Following pie chart illustrates share between Android versions on Samsung Galaxy A5 SM-A500Y when syncing with PhoneCopy.

Text guideline - How to backup

From Samsung Galaxy A5 SM-A500Y

  1. Скачайте приложение PhoneCopy для Android
  2. После запуска приложения, войдите в свой аккаунт или создайте новую учетную запись.
  3. Выполните синхронизацию при помощи приложения. Синхронизированные контакты можно просмотреть на сайте www.phonecopy.com.

In the case of problems with synchronization, please contact us.

To Samsung Galaxy A5 SM-A500Y

Руководящего положения еще не было переведено на ваш язык.
If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

Комментарии пользователей

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  • Hello!

    Phonecopy App on Android phone sees only Phone contacts and Google Account contacts. But if the phone has Exchange Account (and contacts), Phonecopy App does not see this account and cannot add it as source of data (contacts).
    comsync, 08.07.2022
    • Hello, answered via private email. PhoneCopy support team, 11.07.2022
See whole discussion