Backup contactos, photos, videos, sms messages and call logs from Samsung Galaxy S9 sm-g960xu

Samsung Galaxy S9 sm-g960xu

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Samsung Galaxy S9 sm-g960xu is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

sm-g960xu: starqlteldusq/starqltesq (qcom/sdm845)

Confirmed versions

Android 8.0 Oreo
r16nw (unknown/g960xusqu1arc1_llk)

Android versions running on Samsung Galaxy S9 sm-g960xu

When synchronizing, PhoneCopy users had following Android versions on their Samsung Galaxy S9 sm-g960xu: Android 8.0 Oreo (100.00%).

Text guideline - How to backup

From Samsung Galaxy S9 sm-g960xu

A instrução ainda não foi traduzida para seu idioma.
If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To Samsung Galaxy S9 sm-g960xu

A instrução ainda não foi traduzida para seu idioma.
If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

Comentários de utilizador

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  • Oppo A7
    My phone has 96,486 SMS that has to be backed up but the process keeps terminating due to "internet connection lost". My fiber internet access is quite stable so I don't think disruption is the cause. Is there a way I can back up the sms in parts?
    mebacal1960, 19/10/20
    • Hello, 96,486 is really big count of SMS. It is possible that the processing of such a number of items takes a long time and it is possible that server terminate the communication due to a long time without response from the device.

      We are curently working on optimalization of application, which may solve issue like yours. We will release new version of app asap, within a few days at the latest. We will contact you. Please, be patient.

      Thank you
      PhoneCopy support team, 20/10/20
      • Hello,

        we developed a promised new beta version (3.4.3) of app. This optimized version should solve your reported issue. Please, download and install new version and try to sync again with it.

        I recommend, plug in charger during sync, because sync of big count of items take long time and it is possible that Android system will try to limit the app due to battery life.
        Download link: https://www.phonecopy.com/android/download/phonecopy.apk

        Please, send us feedback, if it works now or not.

        Thank you for your patience and cooperation.
        PhoneCopy support team, 22/10/20
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