Backup контакты, photos, videos, sms messages and call logs from Motorola Moto G 5

Motorola Moto G 5

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Motorola Moto G 5 is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

moto g (5): cedric/cedric (qcom/msm8937)
moto g (5): cedric_amx/cedric (qcom/msm8937)
moto g (5): cedric_amzin/cedric (qcom/msm8937)
moto g (5): cedric_o2/cedric (qcom/msm8937)

Confirmed versions

Android 11
rq2a.210305.006 (unknown/0xb831)
Android 8.1 Oreo
opp28.85-19 (m8937_22.29.02.71r cedric_indiadsds_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_indiadsds_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_emeadsds_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_emea_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_brazildsds_cust/0xb831)
opp28.85-19-4-2 (unknown/0xb831)
opps28.85-19-2 (unknown/0xb831)
opp28.85-16 (m8937_22.29.02.70r cedric_brazildsds_cust/0xb831)
opps28.85-16-6 (m8937_22.29.02.70.01r cedric_latam_cust/0xb831)
opps28.85-16-6 (unknown/0xb831)
opps28.85-16-4 (m8937_22.29.02.70.01r cedric_brazildsds_cust/0xb831)
opps28.85-16-2 (m8937_22.29.02.70r cedric_brazildsds_cust/0xb831)
opp28.85-13 (m8937_22.29.02.69r cedric_latamdsds_cust/0xb831)
opp28.85-13 (m8937_22.29.02.69r cedric_emeadsds_cust/0xb831)
opps28.85-13-6 (m8937_22.29.02.69.01r cedric_latamdsds_cust/0xb831)
opps28.85-13-6 (m8937_22.29.02.69.01r cedric_emeadsds_cust/0xb831)
opqs28.85-13-6 (unknown/0xb831)
opps28.85-13-6 (unknown/0xb831)
opps28.85-13-4 (m8937_22.29.02.69.01r cedric_emeadsds_cust/0xb831)
opps28.85-13-4 (unknown/0xb831)
opps28.85-13-2 (m8937_22.29.02.69r cedric_emeadsds_cust/0xb831)
opps28.85-13-2 (unknown/0xb831)
opp28.85-13 (unknown/0xb831)
Android 7.0 Nougat
npp25.137-93 (m8937_22.29.02.56r cedric_emeadsds_cust/0xb824)
npp25.137-93 (m8937_22.29.02.56r cedric_brazildsds_cust/0xb824)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_indiadsds_cust/0xb825)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_emeadsds_cust/0xb825)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_emea_cust/0xb825)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_brazildsds_cust/0xb825)
npps25.137-93-14 (unknown/0xb825)
npps25.137-93-12 (m8937_22.29.02.56.01r cedric_indiadsds_cust/0xb825)
npps25.137-93-12 (m8937_22.29.02.56.01r cedric_emeadsds_cust/0xb825)
npps25.137-93-12 (m8937_22.29.02.56.01r cedric_brazildsds_cust/0xb825)
npps25.137-93-12 (unknown/0xb825)
npps25.137-93-8 (m8937_22.29.02.56r cedric_indiadsds_cust/0xb825)
npps25.137-93-8 (m8937_22.29.02.56r cedric_emeadsds_cust/0xb825)
npps25.137-93-8 (m8937_22.29.02.56r cedric_brazildsds_cust/0xb825)
npps25.137-93-8 (unknown/0xb825)
npps25.137-93-4 (m8937_22.29.02.56r cedric_brazildsds_cust/0xb825)
npp25.137-93 (unknown/0xb824)
npps25.137-79-3 (unknown/0xb823)
npp25.137-73 (m8937_11.16.02.51r cedric_indiadsds_cust/0xb812)
npps25.137-73-4 (m8937_11.16.02.51r cedric_indiadsds_cust/0xb823)
npps25.137-73-4 (unknown/0xb823)
npp25.137-73 (unknown/0xb812)
npp25.137-72 (m8937_11.16.02.51r cedric_emeadsds_cust/0xb812)
npps25.137-72-4 (m8937_11.16.02.51r cedric_emeadsds_cust/0xb823)
npps25.137-72-4 (unknown/0xb823)
npp25.137-72 (unknown/0xb812)
npp25.137-45 (m8937_07.07.02.48r cedric_emeadsds_cust/0xb80c)
npp25.137-45 (unknown/0xb80c)
npp25.137-38 (unknown/0xb809)
npp25.137-33 (m8937_8000.122.02.45r cedric_indiadsds_cust/0xb809)
npps25.137-33-10 (m8937_8000.122.02.45r cedric_brazildsds_cust/0xb823)
npp25.137-33 (unknown/0xb809)
npp25.137-15 (m8937_8000.122.02.40r cedric_latamdsds_cust/0xb809)
npp25.137-15 (m8937_8000.122.02.40r cedric_emeadsds_cust/0xb809)
npp25.137-15 (m8937_8000.122.02.40r cedric_emea_cust/0xb809)
npps25.137-15-11 (m8937_8000.122.02.40r cedric_brazildsds_cust/0xb823)
npps25.137-15-11 (unknown/0xb823)
npps25.137-15-7 (m8937_8000.122.02.40r cedric_brazildsds_cust/0xb820)
npp25.137-15 (unknown/0xb809)

News

26.06.2022
We just added Motorola Moto G 5 to supported devices with the Android 11 operating system. We allow synchronization and backup of contacts, SMSes, call logs, photos, and videos to a secure PhoneCopy Cloud.
29.03.2022
Even in Germany we have a user with Motorola Moto G 5 phone. He backs up his контакты.
06.05.2021
User from Canada has synchronized контакты with his phone.
06.03.2021
First user from Slovakia just synced his контакты on Motorola Moto G 5 phone.
13.12.2020
First user from Argentina just synced his контакты on Motorola Moto G 5 phone.
29.11.2020
We just got first user of Motorola Moto G 5 in Pakistan! Someone just backed up his контакты from a new phone.

Android versions running on Motorola Moto G 5

PhoneCopy for Android app supports various Android versions. Our users synchronized their Motorola Moto G 5 running Android 8.1 Oreo (56.27%), Android 7.0 Nougat (43.42%), Android 11 (0.31%).

Following pie chart illustrates share between Android versions on Motorola Moto G 5 when syncing with PhoneCopy.

Motorola Moto G 5 users around the world

Motorola Moto G 5 is often used by PhoneCopy users in countries like Brazil (Brasil) - 53.43%, Denmark (Danmark) - 16.84%, United States (Estados Unidos, États-Unis, ‘Amelika Hui Pū ‘ia) - 15.18%, United Kingdom (Y Deyrnas Unedig, Unitit Kinrick, Rìoghachd Aonaichte, Ríocht Aontaithe, An Rywvaneth Unys) - 7.28%, Argentina - 2.91%, Pakistan (Pākistān, پاکستان) - 2.08%, Spain (España, Espanya, Espainia, Espanha) - 0.83%, Slovakia (Slovensko) - 0.21%, Czechia (Czech Republic, Česká republika) - 0.21%, India (Bharôt, ভাৰত, ভারত, Bhārat, ભારત, भारत, Bhārata, ಭಾರತ, Bhāratam, ഭാരതം, Bharôtô, ଭାରତ, ਭਾਰਤ, भारतम्, Bārata, பாரதம், Bhāratadēsam, భారత దేశం) - 0.21% and 4 other countries.

Following heat map illustrates share between users around the world synchronizing their Motorola Moto G 5 using PhoneCopy.

Text guideline - How to backup

From Motorola Moto G 5

  1. Скачайте приложение PhoneCopy для Android
  2. После запуска приложения, войдите в свой аккаунт или создайте новую учетную запись.
  3. Выполните синхронизацию при помощи приложения. Синхронизированные контакты можно просмотреть на сайте www.phonecopy.com.

In the case of problems with synchronization, please contact us.

To Motorola Moto G 5

Руководящего положения еще не было переведено на ваш язык.
If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

Комментарии пользователей

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  • I am using the free edition, to only sync my Contacts. I had more than 500 contacts on my phone device, and as a New Year's resolution, I decided to delete most numbers that I would never use. I backed up/exported the necessary information and succeeded to fall below 500.

    But on Phonecopy on the cloud there is a different amount of Contacts, much more than 600. On the app I see that it recognizes that I do have less than 500 contacts on my device.

    But of course it does not sync. What do I have to do to make this work?
    kanoyati, 03.01.2024
    • Hello,
      the number of contacts online is what matters. So please remove unnecessary contacts on the web. After that, the synchronization will be allowed again.
      PhoneCopy support team, 03.01.2024
      • So, though I did all the cleanup locally in my phone's contacts, and though the App DOES see the local number as less than 500 it will not initiate uploading the information as for the deletions? Because if it replicated the deletions, then there would not be a sync problem. kanoyati, 03.01.2024
        • Hello,
          the limit works this way. It is stated in the email user receives when the limit is exceeded.
          PhoneCopy support team, 04.01.2024
          • I realize the limitation of the platform, and since it is not capable of synchronizing in the traditional technical meaning of the term, could you suggest a workaround?

            Perhaps if I deleted my account, removed my app and started over in a suggested sequence so that my less than 500 contacts would be then uploaded?
            kanoyati, 04.03.2024
            • If you have blocked an account because of exceeding limits, you just need to delete some contacts on the server to fit the limit of 500 and your account will be unlocked. PhoneCopy support team, 04.03.2024
              • there is much overhead to re-do the same thing I already did locally a few months ago.

                Do you think, considering all I have previously mentioned, that there is a different work-around to the platform not being able to two-say sync the information?
                kanoyati, 04.03.2024
                • It seems we are discussing several contacts which have to be deleted from your online profile to make it free again. We explained to you that contacts online are what matters. If you don't want to follow our recommendation you can delete the whole account and create it as a new profile with the number of contacts stored in your mobile phone. PhoneCopy support team, 04.03.2024
See whole discussion