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The SMS backup is the key feature for a lot of mobile users because short messages include important data, which should be always available and searchable. PhoneCopy offers SMS backup as a standard feature, same as contacts, calendars events, tasks and notes backup, for mobile phones that support it. SMS backup is available for example on new Nokia phones with Symbian system as Nseries and Eseries, e.g. N97 and E72, as well as Nokia 5800 ExpressMusic or Nokia 9500.

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  • I have a Samsung Illusion phone and PhoneCopy premium. Can I print out my phone contacts. Can I sync my SMS (Text Messages). Thank you! radamaker, 25/05/2017
    • Yes you can synchronize SMS, please check our guide: https://www.phonecopy.com/en/pages/how_to_backup_sms_from_android PhoneCopy support team, 26/05/2017
    • Hi,
      Yes you can print your contacts. Log in to your on-line profile, go to Contacts page and there is More Actions button under which you will find Export to CSV. CSV is file which can be used in the Microsoft Excel and you can print all contacts as a table.       PhoneCopy support team, 26/05/2017
  • Hello support,
    I have Lumia 830 and I want to copy all my SMS (text message) and contacts from Lumia to new Iphone 6s. Is possible?
    Or only SMS from Lumia to my PC computer. Thanks, Sanja     sanjuska1987, 18/11/2016
    • Hi, unfortunatelly you can't backup SMS from Lumia. Sorry. PhoneCopy support team, 18/11/2016
  • Is sms backup not available for iphone 6?
    helenrmw, 15/10/2016
  • hi... i have backed up the sms and contacts...to phone copy..and reseted my phone.. how to shift the sms and contacts to phone again?
    bhaskar.thallapelly, 27/05/2016
  • Hi. My phone is a nokia 6500 slide. Can it support SMS backup? jim_boy, 02/05/2016
    • No, Nokia 650O slide doesn't allow SMS synchronization PhoneCopy support team, 02/05/2016
  • How do I sync sms messages from server to iPhone 4? online_jack, 04/01/2016
    • Hi it is not possible because Apple doesn't allow it. Sorry. PhoneCopy support team, 06/01/2016
  • I purchased the premium phonecopy . How do I find out what my Licence Key is? unknown user, 18/12/2015
    • Hello, there is no license key. Your premium subscription is bound to your PhoneCopy account automatically after purchase. PhoneCopy support team, 18/12/2015
  • Dear Support,
    I have syncronized my data - 11,000sms; how long does it take before it reflects on the Phone Copy on my PC?
    I am using a Samsung phone...
    bishopmargaret, 28/10/2015
    • When synchronization ends it can take seconds to see contacts in your online profile. PhoneCopy support team, 06/01/2016
  • Dear Support,
    Could phonecopy sync SMS in my Nokia E7?
    Thank you.     santosoch, 06/10/2015
    • Hi, it depends of firmware version. Please check our step by step guide with your phone menu if there is option to fill SMS synchronization. (In our guide there are only Contacts, Calendar and Notes but in most Symbian phones there is SMS synchronization option too) PhoneCopy support team, 06/10/2015
  • hi how do i restore my sos from phonecopy want to put my contacts and text messages on my blu dash 5.0 please help me unknown user, 08/09/2015
    • Hi, uploading SMS to android device is part of Premium Subscription https://www.phonecopy.com/en/pages/pricing
      To upload contacts please follow our guide https://www.phonecopy.com/en/pages/how_to_synchronize_contacts_to_android       PhoneCopy support team, 08/09/2015
      • i got priemium and it only send 76 messages back to my phone but i need all my messages and if i pull my account on computer i see all my messages
        unknown user, 09/09/2015
        • Hello,
          the rest of your messages is deleted. To undelete them,
          please visit
          https://www.phonecopy.com/en/sms/deleted

          Check all the messages you want to restore and click on restore button. Then you can sync your phone again.           PhoneCopy support team, 09/09/2015
      • I'm broke bill time got court tomorrow I need to get text messages but don't have a license key I thought this was a try app but I guess not and do all text messages go back in the messages like they suppose to Because I can see them on phone copy unknown user, 08/09/2015
      • My ex broke my phone so I used phone copy to store his text messages so I could but them on another phone so when we go to court I would have them but it is d
        Saying I need a license key to put them on the other phone it didn't tell me that when I downloaded the app so what do I do         unknown user, 08/09/2015
        • Hi, check our pricing list where is transparently written about SMS on android https://www.phonecopy.com/en/pages/pricing . If you need sms for court you can download it from your profile as CSV file which can be open and printed in Excel. PhoneCopy support team, 09/09/2015
          • i have premium how do i must messasges back on phone unknown user, 09/09/2015
      • I don't know how to get my text messaged back my phone got broke and I need the message for court unknown user, 08/09/2015
        • You can download it as file from PhoneCopy or you can buy Premium using credit card and you will be able to upload SMS to new phone immediately PhoneCopy support team, 09/09/2015
  • i have no conform my mail inbox balajiadapa, 24/04/2015
    • i have no conform my mail inbox urjent balajiadapa, 24/04/2015
      • Please check your Spam filter. PhoneCopy support team, 24/04/2015
  • Hi, how to i restore back my SMS from phonecopy to my sony C1504 andriod handset. Please help. As the messages are very important to me sreevathsan.m, 01/02/2015
    • SMS upload is part of Premium Subscription. PhoneCopy support team, 01/02/2015
  • Hi, I do not understand how I can import / backup SMS from my Nokia N8-00 to PhoneCopy. I have the premium package, and your website says the phone is supported, bur how do I do it? eivindl, 06/01/2015
    • Sorry, but in some firmwares of N8-00 there is not included SMS synchronization. This is a problem of Symbian version . . if you don't see SMS or Messages as one category which you can configure you will not by able to make backup of it. PhoneCopy support team, 06/01/2015
      • Ok, thank you. eivindl, 07/01/2015
  • I CANT SYNC MY SMS FROM PHONECOPY TO MY IPHONE. gaurangpatel, 25/12/2014
    • The application for iPhone cannot synchronize SMS, because the Apple does not allow application access to them. PhoneCopy support team, 25/12/2014
      • Why is iPhone advertised on the Premium service for transferring SMS? Is that in the event that Apple changes their policy for accessing SMS some day. Somewhat misleading when I was about to purchase the premium account until I researched a little further.

        Thank you for you reply..I look forward to it.

        william.sharrow, 01/12/2015
        • Hi, because Apple doesn't allow to access SMS from application we have to develop PC software which is able to get SMS indirectly from iTunes backup. Also Apple regularly change the format of iTunes backup file which is reason we have to improve it often. This was reason why we want to cover that feature from Premium subscription. PhoneCopy support team, 29/12/2015
  • Is it possible to sync my notes from my account to my Samsung S4? shadowtriad, 22/09/2014
    • Hello, we do not support notes sync for Android phones. PhoneCopy support team, 08/10/2014
  • and another thing is, when i sync to phone copy i sync my total sms about 6,000 and then i deleted some conversations then i sync 4,000 sms again and i don't know where old sms gone, there were only 4,000 sms of 2nd sync i don't get my first sync of sms on phone copy account :(... ???????? unknown user, 09/09/2014
  • I synchronized my contacts and sms from
    samsung nexus s (android jelly bean4.1), after few days by mistakenly my
    all sms deleted from my mobile, how i can
    reload sms from my phone copy account.     unknown user, 09/09/2014
  • Can I copy or sync my sms from nokia asha 302? If yes then how? abdulrehman786, 30/07/2014
    • Sorry but you can't as Nokia doesn't support it with this model. PhoneCopy support team, 01/08/2014
  • Hello I have Nokia Lumia 520 and I would like to get sync my SMSs with my Laptop. Can you please advice me? anita57102, 09/01/2014
    • Sorry SMS sync for Lumia is not supported. PhoneCopy support team, 09/01/2014
      • So is there any way that I can sync my SMSs? anita57102, 09/01/2014
        • Sorry i don't know any way how to backup SMS from Windows Phone (Nokia Lumia) PhoneCopy support team, 09/01/2014
  • how to transfer all sms from qmobile noir A2 to computer through phonecopy? jazib, 06/01/2014
    • Hi, Android SMS synchronization will be launched at the middle of January. If you can wait we will be able to satisfy your needs. PhoneCopy support team, 08/01/2014
  • when will you release the SMS backup?

    I want to transfer all my SMS messages (including attachments + iMessage) from iPhone 5 to iPhone 5s, would that be possible?     maserati, 31/12/2013
    • Hi, for iPhone we will launch SMS backup during January 2014. It will be done via iTunes. But there will not be feature allowing upload SMS to another iPhone. Sorry. PhoneCopy support team, 31/12/2013
  • How can I copy my SMS stored in samsung (GT-S5263) hand set to computer? haripareek, 13/11/2013
    • Sorry, currently we don't have such as feature for your phone in our service PhoneCopy support team, 13/11/2013
  • I copied contacts and sms from Nokia 5800 to phonecopy server. The contacts have sync'd with my new Lumia 520 but sms's have not. Also quick question, every time I add new contact to Lumia it asks "add to phonecopy", now these contacts are on my mobile or phonecopy server? aboli.shindadkar, 21/07/2013
    • Hi, Nokia doesn't allow to upload SMS back to phone. When you add any new contacts using "add to phonecopy" it will be stored into your phone and on next synchronization to PhoneCopy.com as well. PhoneCopy support team, 24/07/2013
  • I have syncd my E63 SMS and Notes to my account. How do I load them to my new iPhone4S? mithun.js, 31/03/2013
    • The application for iPhone cannot synchronize SMS and notes, because the Apple does not allow application access to them. Sorry. PhoneCopy support team, 02/04/2013
  • i am using nokia c5.sms not synchronize from phonecopy to c5.please help me.i am having textmsg is database name. arunkumarapk, 23/01/2013
    • Sorry but possibility to upload SMS back to the phone is bloceked by Nokia fot security reasons. PhoneCopy support team, 23/01/2013
  • How to synchronise sms to pc smita_sahu, 06/01/2013
    • You can download your SMS in form of CSV file. PhoneCopy support team, 08/01/2013
  • SMS support for Samsung GT-S5830...will your be able to do it?? lahirumanawadu, 09/08/2011
    • Hi, for Samsung we can't access it. Sorry PhoneCopy support team, 11/08/2011
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