Backup contacts and call logs from Microsoft Surface for Windows rt

Microsoft Surface for Windows rt

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • call log backup

Microsoft Surface for Windows rt is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Text guideline - How to backup

With Microsoft Surface for Windows rt

  1. Install the "PhoneCopy" application from the "Productivity" section on the "Windows Store" .
  2. In main menu press PhoneCopy.
  3. Do you have an account on the
    ▼ hide "create new account"
    • Choose Create new account and fill in the following fields. If you already made your registration on pages, please go to indent "use existing account".
      Repeat password
      retype your password once again
      fill in your email so we can contact you in case you will lost password.
      select your timezone - important for calendar on the web
      retype the code to prove that you are human
    • Press Sign up
    ▼ hide "use existing account"
    • Choose Use existing account and fill in the following fields.
      Contacts folder
      select where the synchronized contacts will be located
    • Press OK.
  4. Press synchronize. You can see your synchronized contacts on

If you need more help with the settings, visit our step by step screenshot guide.

For more information about our app, visit our PhoneCopy for Windows page.

In the case of problems with synchronization, please contact us.

User comments

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  • I have installed the Windows software and tried to log as a premium user but couldn't. I have chosen the automatic synchronization option and now I cannot use the program. Everytime I try to open it it just automaticly synchronizes and I cannot change any option. I am not an everyday Windows user (using bootcamp on Mac) so I don't know how to find and delete the config file. Uninstalling doesn't help. And the Mac software doesn't give the chance to synchronize sms. 2 wasted days for 25EUR... ditc, 09/02/2016
    • OK. right now I have another problem - when I try to synchronize I get the message "Encrypted iTunes backups are not supported" ditc, 09/02/2016
      • Hi, for security restrictions we cannot access encrypted iTunes backup. You have to switch off encryption in your iTunes backup. Then our application will be able to access content and you will get your SMS. PhoneCopy support team, 09/02/2016
    • Hi, please click to PhoneCopy icon which you can se in the right bottom corner of your Windows screen by right button of your mouse. You will see the menu. First item is Settings which will open settings box. PhoneCopy support team, 09/02/2016
      • Wow. thanks a lot. I hate Windows.. ditc, 09/02/2016
        • Hi, as Premium user you have priority email support and priority discussion reply. Feel free to ask us for any assistance. PhoneCopy support team, 09/02/2016
See whole discussion