Apple iPhone, iPad, iPod - discussion

Search in discussions

  • The iPhone application need not to be associated with profile as for other phones, all is automatic.
  • The application for iPhone cannot synchronize SMS and notes, because the Apple does not allow application access to them.
  • You can synchronize your calendars with PCalendars application.

To leave a comment please sign in.

  • Hi, i have already some contacts that i need on my other phone when i choose to sync all the contacts from the server, it tells me that it would delete all of my old contacts on the phone. How do i sync the contacts from the server to my phone without deleting my old contacts? the backedup contacts are from my IOS 5 Ipad (very old) semskiy, 15/05/15
    • Then you can't select single directiononal sync FROM server but COMBINE BOTH option. Equipo de apoyo de PhoneCopy, 15/05/15
  • Hello, I bought a new iPhone and trying to sync my contacts from my old iPhone 4 through phone copy, however, only 33 contacts out 100+ were synced from the old phone. Can you please help ? omgomg, 13/03/15
    • Program good yakokony, 06/05/15
    • Hello - please - go to the iPhone settings, then "Mail, Contacts, Calendars" and there you can look, which contacts services you have besides "default contact database” or iCloud.
      Also check field “Default account” in the "Mail, Contacts, Calendars” settings please - this account is synchronized with PhoneCopy application (select your iCloud or local contacts here please).
      Then run PhoneCopy app and look at contact count on the main screen - correct now? Then you can synchronize...

      We made a solution. New version of app synchronizes all contact accounts optionaly - a new version is waiting for approval on the AppStore (will be available in a few days).
      Equipo de apoyo de PhoneCopy, 13/03/15
      • Are there any news for the new version in the App Store?
        I'm a new user for Phonecopy and like to duplicate the contacts of my iPhone (multiple accounts) to a Nokia E5-00.
        chacotay, 31/03/15
        • Hello, if you want to synchronize "default account" from iPhone settings (look at previsou post), you can do it now. If you want to sync all your contact accounts, you need to still wait a few days - app is still in review at Apple Equipo de apoyo de PhoneCopy, 01/04/15
          • Are there any news about the new app. I have seen not update until today. chacotay, 04/05/15
            • Hello! Actual status - we have completely new version, but we experienced a few rejections (stricter AppStore rules) which is, unfortunately, weeks and weeks of delay. We were forced to quickly implement in-app purchases for our PhoneCopy Premium accounts (no-way without it). Now it's done (in about week! client side, server side, security audit, everything!). Today we are waiting for reports from some last testers (with old iOS versions) and tomorrow/after tomorow we send it for approval. Again. We hope that it will pass. If you still have remnants of patience, stay tuned please! Equipo de apoyo de PhoneCopy, 04/05/15
  • For some unknown reason, I have lost my contacts on my IPhone. I have backed up on Phonecopy but I do not know how to load them from phonecopy back onto my phone crusso62, 10/03/15
    • Start PhoneCopy App on your iphone, then press Advanced and Account button, choose Synchronization with direction selection (last manu item) and choose Server -> This device. Then your contacts will be transferred from server to your iphone. Equipo de apoyo de PhoneCopy, 10/03/15
  • how to transfer calendar for iphone? stebelek75, 03/03/15
    • Please use PCalendar app. Equipo de apoyo de PhoneCopy, 03/03/15
  • can I copy my contacts from your server to my Windows PC as a text file in one of my PC's directory? mesmd, 05/12/14
  • pictures from iphone 3gs sbenev, 03/12/14
  • Hi I understand that sms cannot be moved from an iphone to another dwvice but can sms info saved by you (phone copy) from a Samsung Galaxy Ace be tranferred to my new iphone 6?
    thank you
    john1446stephenson, 23/10/14
    • The application for iPhone cannot synchronize SMS at all, because the Apple does not allow application access to them. Sorry it is not our limitation it is Apple limitation. Equipo de apoyo de PhoneCopy, 25/10/14
      • Thanks for this. I know Phone Copy has my past SMS messages. So can these not be sent to my computer so that i can still access them?
        Cheers
        john1446stephenson, 25/10/14
        • Hi, you can download it in form of CSV file which can be read for example in MS Excel. Just log in to your online account and go to SMS page.
          Equipo de apoyo de PhoneCopy, 26/10/14
  • Hello all! I have a question for thoes with iPhone: what happens if I uninstall PhoneCopy from my iPhone? Because when I tried to, it poped up a message saying that : it will remove all it's data. That means that it will remove the contacts that I had transfered trough PhoneCopy? mariusc, 14/10/14
    • Hello! Definitely not! When uninstalling PhoneCopy (and all other apps working with contacts), only app internal data will be removed. All contacts will remain on the iPhone. Equipo de apoyo de PhoneCopy, 15/10/14
      • Thank you for the quick answer! I am kinda' new in the 'iPhone' world. mariusc, 15/10/14
  • I accidentally deleted my contact, what should i do to get them back? humxa123, 27/09/14
    • In web application, contact list, use the button "Restore deleted contacts". Then synchronize from device application. zvolsky, 02/10/14
  • Hi ,
    Could some one help me !
    How to back up my sms?
    Thank you
    yuliya, 25/09/14
    • Hello, Apple does not allow access to SMS messages to 3rd party developers so we cannot backup them. Equipo de apoyo de PhoneCopy, 26/09/14
  • I have successfully synced my Nokia n82 with my iphone for over a year now it works great. Since two days im trying to sync my claendar from the Phonecopy server to the iphone but only 2 events synch to the iphone. I have creted a new calendar and I know that you can only sync -1 to +3 month form the present day - but there are other events that are not synched to the calendar. Please help - Are you planing to implement calendar sync for the complete year? amoeser, 11/09/14
    • Yes, we will launch it for Premius users soon. Equipo de apoyo de PhoneCopy, 02/11/14
  • Hi, I have iphone 3gs with iOS version 5.1.1. I downloaded the app and as i tried to sync the contacts, i noticed it shows 0 contacts although there are 200 odd contacts in the phone. Please help me solve this problem.
    Thanks, Sabnis
    sabnis, 18/08/14
    • Hello, PhoneCopy supports synchronizing of default contact database only (it's typycally iPhone local contact database or iCloud).

      Actually - you can sync only one contact source - default contact source (due to the side effects and hassle of iOS contact APIs).

      You can go to the iPhone settings, then "Mail, Contacts, Calendars" and there you can look, which contacts services you have besides "default contact database". Is it Exchnage or Facebook, CardDAV or LDAP?
      Also check field “Default account” in the "Mail, Contacts, Calendars” settings please - this account is synchronized with PhoneCopy.com server.

      Recommended procedure: select your local iPhone contacts or iCloud as “default account”, back up this default contact account with PhoneCopy app and in the case of phone crash or phone upgrade, restore these contacts back with PhoneCopy and then register all your external contact accounts as GMail, Exchange etc. on the new phone - and voila, all your contacts are back.

      Now, we are in intensive rethinking stage of the whole problem with more contact accounts - we are working on the solution, that synchronizes all contact accounts (with apropriate UI warnings and selections). Will be available in the next version of PhoneCopy application. We will do our best to make it total simple for the user - this is our priority for years.
      Equipo de apoyo de PhoneCopy, 20/08/14
  • how to sync notes mohdnawaz, 15/07/14
    • The application for iPhone cannot synchronize notes, because the Apple does not allow application access to them. Sorry. Equipo de apoyo de PhoneCopy, 16/07/14
  • First name and familyname are switched when transfering from ipad to server to android. Solution? bartplattau, 03/01/14
    • Hello! Your contacts has wrong names on your Android phone. But you can fix this by our advanced functions on the phonecopy.com!

      Go to www.phonecopy.com, sign-in with your user name and password and then go to Contacts section, click button "More actions" and then "Switch the first and the last name" (check desired contacts before). Satisfied? Let us know.
      Equipo de apoyo de PhoneCopy, 07/01/14
      • That helps! Thanks ! bartplattau, 19/01/14
  • I have successfully synchronized my contacts from my galaxy s3 to phonecopy. Can I also syncronize my contacts with windows explorer harryasprou, 18/12/13
    • Hi, what do you mean by "synchronize my contacts with windows explorer"? If you mean Windows Contact i recommend you to use PhoneCopy for Windows Equipo de apoyo de PhoneCopy, 20/12/13
  • hi , i have a problem that after i have synchronized my contacts successfully from the phonecopy to my i phone , there is a problem that all incoming calls appear as numbers only without names , knowing that the contacts are not duplicated , i couldnt find a cause please help
    sherifalbalkiny, 23/11/13
    • Answered by private email. Equipo de apoyo de PhoneCopy, 25/11/13
      • Hi, I kinda have the same problem. I have an iphone3g
        I synchronized my contacts to the server (not from) succesfully but then all incoming calls appear as numbers only, without names.
        alexandra30, 16/12/13
        • I restarted the phone and then it worked. alexandra30, 16/12/13
  • How can I restore the contacts from PhoneCopy.com to my iphone? Thanks. s4s11, 14/10/13
    • Just download PhoneCopy App from App Store, start it, log in as existing user using your username and password and press Synchronization button. Equipo de apoyo de PhoneCopy, 14/10/13
  • It is very very helpful application . thank you phone copy ramila1234, 08/10/13
  • I have got an issue where Phone copy is giving me an error saying that I have exceeded no. of contact allowed this error came when I changed my Iphone 5 to iOs 7.
    bharat_modi, 26/09/13
    • Hi, this is not an error. This is feature as PhoneCopy is free until limit of 500 contacts and you have more than four times more. You were notified about it by email 7 days before your account was blocked. It is not related to mentioned iOS upgrade. Equipo de apoyo de PhoneCopy, 26/09/13
  • This App doesnt work in my iphone 3G. Why? evianna, 04/09/13
    • Did you used PhoneCopy3G? Which iOS version you have? Equipo de apoyo de PhoneCopy, 04/09/13
      • Hello, i used PhoneCopy3G and the iOS version is 3.1.3.
        Thanks.
        evianna, 04/09/13
        • iOS 3.x is too old and it's technically imposible to maintain this deep backward compatibility - but, try to install this older version - drop application to iTunes on your Mac or PC and then sync app to your iPhone - http://www.phonecopy.com/downloads/PhoneCopy_iOS3.ipa Equipo de apoyo de PhoneCopy, 05/09/13
          • Does not install, error message signer not verified shows up. aidroos, 18/09/13
            • Oh yes, sorry. Thus the path is closed. You have one possibility - upgrade your iPhone 3G to iOS4. Then you will be fine with the PhoneCopy3G version from the AppStore. Equipo de apoyo de PhoneCopy, 18/09/13
          • Thank you ! It is work fine! evianna, 06/09/13
  • How to I transfer and access text messages from an iphone 5 to my iMac?
    caprockcap, 28/08/13
    • Sorry, the application for iPhone cannot synchronize SMS, because the Apple does not allow application access to them. Equipo de apoyo de PhoneCopy, 28/08/13
  • I have been informed that my account has been exceeded limit by one item. How can I delete it?
    Thanks
    hani123, 20/08/13
    • easily, just go to contacts and delete contact or contacts you don't need anymore. Equipo de apoyo de PhoneCopy, 20/08/13
  • How to import contacts from csv?
    Thanks
    mic.pzs, 18/08/13
    • Sorry, curently we don't have such as feature because each csv can be completely different. If you will be able to convert csv into vcf we can offer you PhoneCopy for Windows which allows you to import vcf to PhoneCopy.com Equipo de apoyo de PhoneCopy, 19/08/13
  • Great! I managed to copy all contacts to an Alcatel OT device form iPhone4S wit a few clicks zozo969, 04/08/13
  • hi...my all contacts are removed automatically after 30 days...what is the solution...plzzzzz help...my contacts all also lost from phone because of restore factory...plzzzz help... alamzebkhan, 30/07/13
    • Hi, we don't delete any contacts you have stored in your profile. I can see all your contacts stored in ther profile and 0 deleted contacts. Please check your profile on www.phonecopy.com. If you want to restore contacts back to your iPhone you have to select Single Direction synchronization from Server to Device. Equipo de apoyo de PhoneCopy, 31/07/13
      • 0ow thats great...yaaaaahoooo...i got tht all...thnkx alot phonecopy.com...i was in a mistake but i got it...ur help is appreciated....:) alamzebkhan, 31/07/13
  • I need help, i have accidentally synchronize an empty contacts to my 800+ contacts at Phone copy. Is there anyway to recover back my old data? lindalee, 24/07/13
    • Hi, just go to Deleted Contacts folder and restore contacts to active list. On next sync you will get it back to your phone. Equipo de apoyo de PhoneCopy, 24/07/13
  • How do I synchronize my Notes? This app has backed up my contacts, but I want to also synchronize my notes. Thank you. sbgreenlaw, 22/07/13
    • Hi, as writtten above the application for iPhone cannot synchronize notes, because the Apple does not allow application access to them. Sorry. Equipo de apoyo de PhoneCopy, 23/07/13
  • I tried to restore deleted calendar entries and when I selected all they all disappeared. Is there a way to restore them form the previous backup? gcolwell, 07/02/13