Backup contacts, photos, videos, sms messages and call logs from Motorola Moto G 5G

Motorola Moto G 5G

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Motorola Moto G 5G is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

moto g 5g: kiev_retail/kiev (qcom/kiev)
moto g 5g: kiev_retaile/kiev (qcom/kiev)

Confirmed versions

Android 11
rzks31.q3-25-15-11 (unknown/mbm-3.0-kiev_retail-45a34bc590e-221115)
rzks31.q3-25-15-9 (unknown/mbm-3.0-kiev_retail-45a34bc590e-220906)
rzks31.q3-25-15-8 (unknown/mbm-3.0-kiev_retail-45a34bc590e-220629)
rzks31.q3-25-15-7 (unknown/mbm-3.0-kiev_retail-45a34bc590e-220523)
rzks31.q3-25-15-5 (unknown/mbm-3.0-kiev_retail-45a34bc590e-220302)
rzks31.q3-25-15-3 (unknown/mbm-3.0-kiev_retail-45a34bc590-220105)
rzks31.q3-25-15-1 (unknown/mbm-3.0-kiev_retail-45a34bc590e-211102)
rzk31.q3-25-15 (unknown/mbm-3.0-kiev_retail-45a34bc590e-210903)
Android 10
qzks30.q4-40-81-3-4 (unknown/mbm-3.0-kiev_retail-24556d5699-210629)
qzks30.q4-40-81-3-2 (unknown/mbm-3.0-kiev_retail-24556d56997-210503)
qzk30.q4-40-81-3 (unknown/mbm-3.0-kiev_retail-24556d5699-210325)
qzk30.q4-40-32 (unknown/mbm-3.0-kiev_retail-24556d56997-201028)

News

25/08/2022
We just got first user of Motorola Moto G 5G in United States! Someone just backed up his contacts and sms messages from a new phone.
03/11/2021
We noticed the update possibility of Motorola Moto G 5G to a new Android operating system version 11.
05/08/2021
Someone just used PhoneCopy for backup of Motorola Moto G 5G in country Mexico. His contacts were backed up.
09/05/2021
PhoneCopy app is fully supported on Motorola Moto G 5G with Android version 10.
02/05/2021
Someone used PhoneCopy for backup of this phone model in Czechia. His contacts were transferred.

Android versions running on Motorola Moto G 5G

PhoneCopy for Android app supports various Android versions. Our users synchronized their Motorola Moto G 5G running Android 11 (89.64%), Android 10 (10.36%).

Following pie chart illustrates share between Android versions on Motorola Moto G 5G when syncing with PhoneCopy.

Motorola Moto G 5G users around the world

Motorola Moto G 5G is preffered for contact backup by PhoneCopy users in several countries around the world - Mexico (México, Mēxihco) - 99.69%, United States (Estados Unidos, États-Unis, ‘Amelika Hui Pū ‘ia) - 0.15%, Czechia (Czech Republic, Česká republika) - 0.15%.

Following heat map illustrates share between users around the world synchronizing their Motorola Moto G 5G using PhoneCopy.

Text guideline - How to backup

From Motorola Moto G 5G

If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To Motorola Moto G 5G

If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

User comments

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  • Hi, please since the day I have been using my Tecno spark 3 I yve not enjoy my personal video coverage, I mean whenever I make videos coverage then when I try to play the video, the video won't play very well, the picture in the video won't move the way a normal video suppose to move(skipping) please what can I do? abiolaolatubosun16, 08/06/2021
    • Sorry, we are a backup and synchronization service and not Tecno support. PhoneCopy support team, 08/06/2021
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