Backup contacts, photos, videos, sms messages and call logs from Motorola One 5g Ace

Motorola One 5g Ace

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Motorola One 5g Ace is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

motorola one 5g ace: kiev_a/kiev (qcom/kiev)
motorola one 5g ace: kiev_retailu/kiev (qcom/kiev)
motorola one 5g ace: kiev_t/kiev (qcom/kiev)

Confirmed versions

Android 11
rzks31.q3-45-16-9-11 (unknown/mbm-3.0-kiev_retail-2b0df035e9e-230306)
rzks31.q3-45-16-9-5 (unknown/mbm-3.0-kiev_retail-65b8d7a21e0-220906)
rzks31.q3-45-16-9-3 (unknown/mbm-3.0-kiev_retail-65b8d7a21e0-220502)
rzks31.q3-45-16-8-19 (unknown/mbm-3.0-kiev_retail-c451b161f40-230306)
rzks31.q3-45-16-8-9 (unknown/mbm-3.0-kiev_retail-65b8d7a21e0-221103)
rzks31.q3-45-16-8-7 (m7225_hi251_22.578.01.39r kiev_na_cust/mbm-3.0-kiev_retail-65b8d7a21e0-220906)
rzks31.q3-45-16-8-7 (unknown/mbm-3.0-kiev_retail-65b8d7a21e0-220906)
rzks31.q3-45-16-8-5 (unknown/mbm-3.0-kiev_retail-65b8d7a21e0-220703)
rzks31.q3-45-16-8-5 (unknown/mbm-3.0-kiev_a-65b8d7a21e0-220703)
rzks31.q3-45-16-8-3 (unknown/mbm-3.0-kiev_retail-65b8d7a21e0-220502)
rzks31.q3-45-16-3-11 (unknown/mbm-3.0-kiev_t-166c4ea63ab-230306)
rzks31.q3-45-16-3-9 (unknown/mbm-3.0-kiev_t-65b8d7a21e0-230102)
rzks31.q3-45-16-3-5 (unknown/mbm-3.0-kiev_t-65b8d7a21e0-221103)
rzks31.q3-45-16-3-4 (unknown/mbm-3.0-kiev_t-65b8d7a21e0-220906)
rzks31.q3-45-16-3-3 (unknown/mbm-3.0-kiev_t-65b8d7a21e0-220703)
rzks31.q3-45-16-3-2 (unknown/mbm-3.0-kiev_t-65b8d7a21e0-220530)
rzk31.q3-45-16-3 (unknown/mbm-3.0-kiev_t-65b8d7a21e0-220427)
rzks31.q3-25-15-3 (unknown/mbm-3.0-kiev_retail-45a34bc590-220105)
rzk31.q3-25-15 (unknown/mbm-3.0-kiev_retail-45a34bc590e-210903)
Android 10
qzks30.q4-40-95-9 (unknown/mbm-3.0-kiev_t-16b2525d925-220303)
qzks30.q4-40-95-9 (unknown/mbm-3.0-kiev_retail-16b2525d92-220303)
qzks30.q4-40-95-6 (unknown/mbm-3.0-kiev_t-16b2525d92-220106)
qzks30.q4-40-95-6 (unknown/mbm-3.0-kiev_retail-16b2525d92-220105)
qzks30.q4-40-95-4 (unknown/mbm-3.0-kiev_t-16b2525d92-211108)
qzks30.q4-40-95-4 (unknown/mbm-3.0-kiev_retail-16b2525d92-211108)
qzks30.q4-40-95-2 (unknown/mbm-3.0-kiev_t-16b2525d925-210830)
qzks30.q4-40-95-2 (unknown/mbm-3.0-kiev_retail-16b2525d925-210830)
qzk30.q4-40-95 (unknown/mbm-3.0-kiev_t-24556d5699-210611)
qzk30.q4-40-95 (unknown/mbm-3.0-kiev_retail-24556d5699-210611)
qzk30.q4-40-79-1 (unknown/mbm-3.0-kiev_retail-24556d5699-210402)
qzk30.q4-40-79 (unknown/mbm-3.0-kiev_retail-24556d5699-210303)
qzk30.q4-40-64 (unknown/mbm-3.0-kiev_retail-24556d5699-210113)
qzks30.q4-40-55-6 (unknown/mbm-3.0-kiev_t-24556d56997-210503)
qzks30.q4-40-55-4 (unknown/mbm-3.0-kiev_t-24556d5699-210318)
qzks30.q4-40-55-2 (unknown/mbm-3.0-kiev_t-24556d5699-210204)
qzk30.q4-40-55 (unknown/mbm-3.0-kiev_retail-24556d5699-201219)
qzk30.q4-40-55 (unknown/mbm-3.0-kiev_t-24556d5699-201213)
qzks30.q4-40-44-2 (unknown/mbm-3.0-kiev_retail-24556d5699-210213)
qzk30.q4-40-44 (unknown/mbm-3.0-kiev_retail-24556d5699-201208)

News

21/03/2023
Even in Netherlands we have a user with Motorola One 5g Ace phone. He backs up his contacts and sms messages.
18/03/2023
Motorola One 5g Ace phone was synchronized by PhoneCopy user in United Kingdom. His contacts and sms messages were transferred.
13/01/2023
First user from Ukraine just synced his contacts and sms messages on Motorola One 5g Ace phone.
04/12/2021
We tested the functionality of PhoneCopy app on Motorola One 5g Ace device after the Android 11 update.
Someone used PhoneCopy for backup of this phone model in Canada. His contacts were transferred.
02/05/2021
We added Motorola One 5g Ace to supported devices with Android 10.
25/04/2021
First user from United States just synced his contacts on Motorola One 5g Ace phone.

Android versions running on Motorola One 5g Ace

PhoneCopy for Android app supports various Android versions. Our users synchronized their Motorola One 5g Ace running Android 11 (50.67%), Android 10 (49.33%).

The chart depicts Motorola One 5g Ace backup with PhoneCopy, running on various versions of Android.

Motorola One 5g Ace users around the world

Motorola One 5g Ace is often used by PhoneCopy users in countries like United States (Estados Unidos, États-Unis, ‘Amelika Hui Pū ‘ia) - 97.37%, United Kingdom (Y Deyrnas Unedig, Unitit Kinrick, Rìoghachd Aonaichte, Ríocht Aontaithe, An Rywvaneth Unys) - 1.82%, Ukraine (Ukraїna, Україна) - 0.30%, Netherlands (Nederland, Nederlân) - 0.30%, Canada - 0.20%.

Histogram depicts Motorola One 5g Ace backup with PhoneCopy around the world.

Text guideline - How to backup

From Motorola One 5g Ace

If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To Motorola One 5g Ace

If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

User comments

To leave a comment please sign in.

  • I am using the free edition, to only sync my Contacts. I had more than 500 contacts on my phone device, and as a New Year's resolution, I decided to delete most numbers that I would never use. I backed up/exported the necessary information and succeeded to fall below 500.

    But on Phonecopy on the cloud there is a different amount of Contacts, much more than 600. On the app I see that it recognizes that I do have less than 500 contacts on my device.

    But of course it does not sync. What do I have to do to make this work?
    kanoyati, 03/01/2024
    • Hello,
      the number of contacts online is what matters. So please remove unnecessary contacts on the web. After that, the synchronization will be allowed again.
      PhoneCopy support team, 03/01/2024
      • So, though I did all the cleanup locally in my phone's contacts, and though the App DOES see the local number as less than 500 it will not initiate uploading the information as for the deletions? Because if it replicated the deletions, then there would not be a sync problem. kanoyati, 03/01/2024
        • Hello,
          the limit works this way. It is stated in the email user receives when the limit is exceeded.
          PhoneCopy support team, 04/01/2024
          • I realize the limitation of the platform, and since it is not capable of synchronizing in the traditional technical meaning of the term, could you suggest a workaround?

            Perhaps if I deleted my account, removed my app and started over in a suggested sequence so that my less than 500 contacts would be then uploaded?
            kanoyati, 04/03/2024
            • If you have blocked an account because of exceeding limits, you just need to delete some contacts on the server to fit the limit of 500 and your account will be unlocked. PhoneCopy support team, 04/03/2024
              • there is much overhead to re-do the same thing I already did locally a few months ago.

                Do you think, considering all I have previously mentioned, that there is a different work-around to the platform not being able to two-say sync the information?
                kanoyati, 04/03/2024
                • It seems we are discussing several contacts which have to be deleted from your online profile to make it free again. We explained to you that contacts online are what matters. If you don't want to follow our recommendation you can delete the whole account and create it as a new profile with the number of contacts stored in your mobile phone. PhoneCopy support team, 04/03/2024
See whole discussion